Capable of conducting descriptive statistics, t-tests, correlations, odd’s ratios, and significance testing in R, as well basic visualizations.

Experienced in structured, semi-structured, and generative discovery interview approaches. I run these end-to-end, beginning with research approaches and scripts, ending with highlight reels of key moments from each interview.

Having worked at Userzoom, I developed expertise in a range of unmoderated methods such as tree tests, card sorts, task-based TOLs, click tests, and surveys – though I prefer Qualtrics for the latter!

Familiar with a variety of popular benchmarking calculations, such as SUS, UM-UX, NPS and SUPR-Q.

Expert in co-creation activities (1:1 or focus groups), open-ended discovery interviews, and thematic coding. I use a range of tools for this such as Figma, Lucid, and excel for coding responses.

Whether through in-depth interview sprints or cluster analyses on response data, persona work is one of my preferred projects.

Experienced with a range of prototypes, from hardware to software, augmented reality tools to artificial intelligence bots! I am not afraid of buggy screens and comfortable with ambiguity.

B2B and B2C experiences have prepared me to work cross-team, cross-product, and across a multitude of niche users. I use clear communication and am ready to meet and exceed expectations. Sharing my research with others is the best part!

My participants’ best interest is my best interest. This is why I became a lead accessibility researcher and executed innovative methods to assess WCAG compliance. I also have many years of experience with GDPR compliance.